Daily Crunch: First Republic Bank shares hit record low as feds discuss bailout

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In today’s episode of our Equity podcast, the team takes a deep dive to reflect if the fall in First Republic shares is a victim of the collapse of SVB, or if there is something else in the water. Worth listening to, as always!

Another must-see today is jaquelynChain Reaction’s newsletter, where he discusses what’s to come now that Binance.US walked away from its $1.3 billion deal with Voyager.

Happy weekend, children. Don’t do anything we wouldn’t do. Although we’re pretty weird, that leaves you with quite a few options, to be fair. and actually you ought do tons of things we wouldn’t do. Like, er, parasailing, listening to the most annoying sound in the world, or spending all day baking a cake. Or maybe create a new bluegrass/funk/j-pop fusion band, written by ChatGPT.

— christina and Haha

TechCrunch Top 3

• The beginning of the end?: Alex learned of First Republic Bank’s stock woes earlier today, writing that the stock is down 40% on reports that the government could intervene. He writes: “That’s not so good for the bank or its customers. While during SVB’s time in the barrel, the US government made sure that all of its depositories were safe and accessible, there is still no clear indication that this is a de facto new policy, or that the First Republic customers will enjoy similar protections.
• Missing: manish he took a look at Amazon’s earnings and saw a glaring omission: the absence of its business in India, which he notes is the first time in years.
• all adults: Brave Search no longer uses the Bing index for its search engine, reports Ivan.

Startups and VCs

Dramaaaaaaaa. It’s not often that startup rivals fight in full view of each otherbut such is the case with mobile messaging service provider Postscript, which turned to the Twitterverse earlier this month after receiving a cease and desist letter from competitor Attentive, christina reports. Attentive’s letter was in response to a customer case study that Postscript had written and posted on its website about nutrition company BUBS Naturals, which said that BUBS Naturals left Attentive for Postscript after discovering that its list actually it was shrinking instead of growing, and then he struggled with the company to move. your list off your platform.

For services to be sharia compliant, a new wave of fintech does not charge interest, accepts profit sharing and avoids alcohol and tobacco transactions, Katherine reports.

And here’s a nice little tailwind to get you into the weekend:

How we use data-driven personas to radically improve the customer experience

Rather than extract information from user interactions to create avatars that represent real customers, many teams will substitute their own judgment and guesswork about what people like and don’t like.

Impartner’s vice president of product, Gary Sabin, says his company has “dived into the numbers” and “looked at 250 data points” to develop “people-based services in implementation, customer support and customer success.”

After one year, the company generated higher customer satisfaction ratings and NPS scores. “These people work for us,” says Sabin. “Your customer data can lead you to create the people who matter most in your customer base.”

Three more from the TC+ team:

TechCrunch+ is our membership program that helps start-up founders and teams get ahead of the rest. You can sign up here. Use code “DC” to get 15% off an annual subscription!

big tech inc

Tired of just reading endless posts on Reddit? Ready to get more involved? You’re lucky: Reddit is testing Discord-like channels for community chat. And no, these won’t be the same kind of community chat rooms that Reddit discontinued in 2020. Ivan He writes that these new channels will “give more control to mods and have a dedicated channel for mods to discuss managing the subreddit. Also, they will be able to decide if they want to enable this feature for the community in the first place.”

Before leaving for the weekend, eat five more: