The Future of Metro Ticket Booking in India: Google Maps Partners with ONDC
Google Maps will soon allow users in India to book metro tickets directly through the maps app, the search giant announced as it deepens its collaboration with the country’s open e-commerce network.
At the Google for India event on Thursday, Google said its users will be able to book metro tickets through the Maps app, as a result of its partnership with Open Network for Digital Commerce (ONDC).
The experience, which will be rolled out in the coming months in metro cities across the country, will be available through shopper apps integrated within the open network, Google Cloud India Managing Director Bikram Singh Bedi said at the event.
Earlier this year, Google partnered with ONDC to launch an accelerator program for sellers accessing the Internet over the open web. That measure included open sourcing and preparing to deploy the ONDC infrastructure and core APIs and a $25,000 grant to eligible organizations on the network.
Google subsequently introduced a pan-India hackathon for startups and developers building solutions for digital commerce and the availability of Google Cloud’s generative AI tools for buyers and sellers entering the open web.
“As always, partnerships are at the center of this entire effort, while we, as Google, will do our part, but as you all know, recognition is only an enabler of the real, tactile aspects of our lives,” said Sanjay Gupta, country director. Director and Vice President of Google India. “We will collaborate deeply with all stakeholders, including government, financial ecosystem, startups, public health infrastructure, law enforcement and many more, to make this a reality.”
WhatsApp too recently introduced metro ticket reservations via instant messaging app for users in Bengaluru and Delhi. However, Meta’s own app offers the ticket booking experience along with end-to-end payment support through its partnerships with the city’s respective metro rail corporations.
At the annual event, Google also announced new loan offers for Google Pay users and merchants and number of generative AI updates. Additionally, the Android maker revealed its anticipated plans to start manufacturing Pixel phones in the country, starting with the Pixel 8 series.
Advancements in Metro Ticket Booking
The process of booking metro tickets is set to undergo a significant transformation in India. Google, in collaboration with Open Network for Digital Commerce (ONDC), announced at the Google for India event that users will soon be able to book metro tickets directly through the Google Maps app. This new feature aims to streamline the ticket booking process and provide users with a convenient and efficient way to plan their metro journeys.
The integration of ticket booking functionality within Google Maps is a result of Google’s partnership with ONDC. The open e-commerce network enables seamless integration with shopper apps, allowing users to book metro tickets through the Maps app. This feature will be made available in metro cities across India in the coming months, offering commuters a hassle-free experience.
This development marks another step in the digitization of services in India. By leveraging the popularity and convenience of Google Maps, users can now skip the queues and book their metro tickets from the comfort of their smartphones. This not only saves time and reduces the need for physical interaction but also aligns with the government’s push for digitalization in various sectors.
Partnerships Driving Innovation
Google’s partnership with ONDC extends beyond ticket booking. Earlier this year, the two organizations joined forces to launch an accelerator program for sellers accessing the Internet over the open web. As part of this initiative, Google open sourced and prepared to deploy the ONDC infrastructure and core APIs. Furthermore, eligible organizations on the network were granted a $25,000 grant, fostering innovation and growth in the digital commerce space.
In addition to the accelerator program, Google also introduced a pan-India hackathon aimed at encouraging startups and developers to create solutions for digital commerce. This initiative provided a platform for innovative ideas and highlighted the potential of the open web. Moreover, Google Cloud’s generative AI tools were made accessible to buyers and sellers entering the open web, empowering them to leverage AI capabilities for enhanced productivity and efficiency.
Sanjay Gupta, country director and Vice President of Google India, emphasized the significance of partnerships in driving these advancements. He emphasized Google’s commitment to collaborating with various stakeholders, including the government, financial ecosystem, startups, public health infrastructure, and law enforcement, to make these technological advancements a reality.
A Growing Trend: Metro Ticket Booking Apps
Google’s foray into metro ticket booking is not an isolated effort. WhatsApp, another tech giant, recently introduced metro ticket reservations for users in Bengaluru and Delhi through its instant messaging app. However, Meta (formerly Facebook) takes the experience a step further by offering end-to-end payment support in partnership with the respective metro rail corporations of these cities.
This growing trend showcases the increasing reliance on digital platforms for everyday tasks, such as ticket booking. As cities strive to modernize their transportation systems and provide commuters with seamless travel experiences, innovative solutions like integrated ticket booking apps are gaining traction.
These apps not only simplify the ticket purchasing process but also offer benefits such as real-time updates, personalized recommendations, and cashless transactions. By leveraging the power of technology and partnerships, companies like Google and Meta are revolutionizing the way people navigate and access essential services.
Google’s Holistic Approach to Empowering India
The announcement of metro ticket booking through Google Maps is just one aspect of Google’s extensive plans for India. The company also unveiled new loan offers for Google Pay users and merchants, aiming to provide financial support and encourage economic growth.
Moreover, Google highlighted a range of generative AI updates designed to assist users in searching through government welfare schemes. By harnessing the power of AI and machine learning, Google aims to enhance accessibility and ensure that individuals can take full advantage of the available resources and benefits.
In a significant move, Google also announced its plans to manufacture Pixel smartphones in India, starting with the Pixel 8 series. This decision is in line with the government’s push for local manufacturing and aligns with Google’s commitment to contributing to India’s digital economy.
Summary
Google Maps is set to revolutionize metro ticket booking in India by enabling users to book tickets directly through the app. In partnership with ONDC, Google is leveraging the open e-commerce network to provide commuters with a seamless and convenient ticket booking experience. This integration aligns with the government’s digitalization efforts and showcases the power of partnerships in driving technological advancements.
Furthermore, Google’s collaboration with ONDC extends beyond ticket booking, encompassing initiatives such as an accelerator program, a pan-India hackathon, and the availability of Google Cloud’s generative AI tools. These efforts aim to foster innovation and growth in the digital commerce space, empowering sellers and buyers to leverage technology for enhanced productivity.
The introduction of metro ticket booking apps by tech giants like Google and Meta highlights the growing trend of digitization in transportation services. These apps offer users the convenience of seamless ticket purchasing, real-time updates, and cashless transactions, transforming the way people navigate cities.
Overall, Google’s initiatives in India, including the introduction of metro ticket booking through Google Maps, new loan offers, generative AI updates, and local manufacturing of Pixel smartphones, demonstrate the company’s holistic approach to empowering individuals and contributing to the country’s digital economy.
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Google Maps will soon allow users in India to book metro tickets directly through the maps app, the search giant announced as it deepens its collaboration with the country’s open e-commerce network.
At the Google for India event on Thursday, Google said its users will be able to book metro tickets through the Maps app, as a result of its partnership with Open Network for Digital Commerce (ONDC).
The experience, which will be rolled out in the coming months in metro cities across the country, will be available through shopper apps integrated within the open network, Google Cloud India Managing Director Bikram Singh Bedi said at the event.
Earlier this year, Google partnered with ONDC to launch an accelerator program for sellers accessing the Internet over the open web. That measure included open sourcing and preparing to deploy the ONDC infrastructure and core APIs and a $25,000 grant to eligible organizations on the network.
Google subsequently introduced a pan-India hackathon for startups and developers building solutions for digital commerce and the availability of Google Cloud’s generative AI tools for buyers and sellers entering the open web.
“As always, partnerships are at the center of this entire effort, while we, as Google, will do our part, but as you all know, recognition is only an enabler of the real, tactile aspects of our lives,” said Sanjay Gupta, country director. Director and Vice President of Google India. “We will collaborate deeply with all stakeholders, including government, financial ecosystem, startups, public health infrastructure, law enforcement and many more, to make this a reality.”
WhatsApp too recently introduced metro ticket reservations via instant messaging app for users in Bengaluru and Delhi. However, Meta’s own app offers the ticket booking experience along with end-to-end payment support through its partnerships with the city’s respective metro rail corporations.
At the annual event, Google also announced new loan offers for Google Pay users and merchants and number of generative AI updates. Additionally, the Android maker revealed its anticipated plans to start manufacturing Pixel phones in the country, starting with the Pixel 8 series.
Google Maps partners with India’s ONDC to add metro ticket booking
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