We don’t always associate bosses with kindness. But being kind to your team can make workers more engaged, more likely to stay, and more productive. So how can managers incorporate kindness into their daily work, even if they’re upset or dealing with a colleague they don’t like? Isabel Berwick speaks to Graham Allcott, author of ‘KIND: The quiet power of kindness at work’, and Bonnie Hayden Cheng, professor at the University of Hong Kong Business School and author of ‘The Return on Kindness’.
Do you want more? Free links:
How Leadership Acts of Kindness Make Everyone Better
Kindness in the workplace often goes unrewarded
Is kindness a leadership superpower?
Hosted by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.