Disney+ Hotstar Loses 12.5 Million Subscribers in 2Q2023, Continues Downward Trend
In a blow to Disney’s streaming platform, Disney+ Hotstar, the company revealed in its earnings report on Wednesday that it lost nearly a quarter of its customer base, amounting to 12.5 million subscribers, in the quarter ending in June. This marks the third consecutive quarter of declining subscribers for the India-focused streamer, which has been struggling due to the lack of cricket content.
At the end of June, Hotstar had 40.4 million subscribers, a significant drop from the 61.4 million it had in October 2022. The decline in subscribers comes at a time when Disney is reportedly exploring a potential sale or joint venture for the Hotstar business beyond India.
Disney’s Long-Term International Streaming Strategy
During the earnings call, Disney CEO Bob Iger was asked about how Disney+ Hotstar fits into the company’s long-term international streaming strategy and whether Disney is considering exiting certain markets. Iger responded by stating that they have been evaluating multiple markets worldwide to prioritize those that can help make the business profitable.
“In fact, we have been looking at multiple markets around the world with a view to prioritizing those that will help us turn this business into a profitable business. What that basically means is that there are some markets where we will spend less on local programming but still maintain service. There are some markets where we may not have any services. And there are others that we’ll look at, I’ll call them high-potential markets where we’ll invest very well in local programming, marketing and basically full-service content in those markets. Basically, what I’m saying is that not all markets are the same. And in terms of our march to profitability, one of the ways we think we’ll get there is by creating priorities internationally.”
Potential Strategic Options and Price Increases
Iger also mentioned that Disney is considering “strategic options” for its portfolio of television networks. This suggests that the company is exploring various possibilities to optimize its offerings and adapt to the changing landscape of the streaming industry.
Additionally, Disney recently raised the price of both its ad-free versions of Disney+ and Hulu by over 20%, marking the second price increase this year. This move indicates Disney’s efforts to bolster its revenue and profitability amid challenges in the streaming market.
Hotstar’s Loss of Cricket Content
Hotstar, which became part of Disney’s portfolio after the acquisition of Fox, has been a major player in the Indian streaming market, attracting millions of customers by offering live streaming of cricket matches, particularly the Indian Premier League (IPL).
However, Hotstar suffered a setback when Viacom18 outbid Disney for the digital rights to the latest season of the IPL. Reliance Industries’ JioCinema, backed by billionaire Mukesh Ambani, streamed this year’s IPL for free in India, aggressively attracting customers and disrupting Hotstar’s dominance.
This development allowed Reliance, India’s largest mobile telecommunications operator, to enter a market previously dominated by Disney. MoffettNathanson, a boutique research house, commented on the situation, stating that defending the linear business through obtaining the rights to IPL made little sense for Disney once Reliance introduced its IPL mobile product for free.
Looking Towards the Future
The decline in subscribers for Disney+ Hotstar emphasizes the challenges of the increasingly competitive streaming industry and the importance of securing valuable content rights. In response to the changing landscape, Disney is exploring strategic options for its television networks and adjusting its pricing strategies.
As Disney continues to evaluate international markets and prioritize investments in local programming and marketing, it remains to be seen how the company will strategically position itself to achieve profitability in the long term.
Summary
Disney+ Hotstar, Disney’s India-focused streaming service, lost 12.5 million subscribers in the second quarter of 2023. This decline marks the third consecutive quarter of subscriber loss for the platform, attributed to the lack of cricket content, particularly the Indian Premier League. The subscriber drop comes at a time when Disney is considering strategic options for its television networks and increasing the prices of its ad-free versions of Disney+ and Hulu. With 40.4 million subscribers remaining, Hotstar’s challenges highlight the need for securing valuable content rights and adapting to the competitive streaming landscape.
Exploring the Impact of Cricket Content and Evolving Streaming Strategies
Disney+ Hotstar’s decline in subscribers sheds light on the significant role of cricket content in the Indian streaming market and the challenges faced by platforms when such content is disrupted.
The popularity of the Indian Premier League and other cricket tournaments in India cannot be overstated. Cricket is not just a sport; it is a cultural phenomenon that unites millions of people across the country. Recognizing the immense passion for cricket among Indians, Hotstar strategically positioned itself as the go-to platform for live streaming of matches, garnering a massive user base in the process.
However, the landscape changed when Viacom18 outbid Disney for the IPL digital rights. This unexpected turn of events allowed Reliance-backed JioCinema to seize the opportunity and stream the IPL for free, effectively disrupting Hotstar’s stronghold.
This disruption serves as a reminder that regardless of the stature of a streaming platform, a local champion with disruptive strategies can quickly dislodge an established player. As seen in the case of Reliance’s JioCinema, offering the IPL for free was a clever move to attract users and gain a competitive edge.
Disney’s response to this situation, as indicated by CEO Bob Iger, involves evaluating markets and prioritizing investments based on their potential for profitability. This approach acknowledges that not all markets are the same and requires a tailored strategy to navigate the complexities of the streaming landscape.
The decline in subscribers for Hotstar also highlights the importance of securing valuable content rights. While Hotstar relied heavily on cricket content to captivate its audience, Viacom18’s bid for the IPL digital rights took away a significant selling point for Hotstar. This event emphasizes the need for streaming platforms to diversify their content offerings to mitigate the risk of losing subscribers due to the unavailability of exclusive sports or entertainment properties.
Furthermore, Disney’s consideration of “strategic options” for its television networks reflects the company’s recognition of the evolving streaming industry and its willingness to adapt to changing consumer preferences. As more players enter the market and consumer demands shift, it becomes essential for streaming platforms to constantly reevaluate their offerings and business models to stay competitive.
Price adjustments, as evidenced by the recent increases in Disney+ and Hulu subscription fees, are another aspect of the changing streaming landscape. While pricing changes can help increase revenue, platforms must carefully balance affordability with profitability to ensure they do not alienate their user base.
Looking ahead, the challenges faced by Disney+ Hotstar serve as valuable lessons for the streaming industry as a whole. The pursuit of profitability, the importance of securing content rights, the impact of disruptive competitors, and the need for adaptable strategies are all critical considerations for streaming platforms aiming to thrive in an ever-evolving market.
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Disney+ Hotstar lost nearly a quarter of its customer base, or 12.5 million subscribers, in the quarter ending in June, Disney revealed in its earnings on Wednesday, the continued setback at the India-focused streamer reeling from the lack of cricket content.
This is the third quarter in a row in which Disney has lost subscribers. Hotstar had 40.4 million subscribers at the end of June, down about 21 million from October 2022. The subscriber drop comes at a time when Disney is rumored to be exploring a sale or forming a joint venture for the business. wider than India.
Disney CEO Bob Iger didn’t necessarily offer a strong India perspective on the earnings call. When asked how Disney+ Hotstar was shaping the company’s vision for long-term international streaming strategy and if Disney was considering exiting some markets, Iger said:
“In fact, we have been looking at multiple markets around the world with a view to prioritizing those that will help us turn this business into a profitable business. What that basically means is that there are some markets where we will spend less on local programming but still maintain service. There are some markets where we may not have any services. And there are others that we’ll look at, I’ll call them high-potential markets where we’ll invest very well in local programming, marketing and basically full-service content in those markets. Basically, what I’m saying is that not all markets are the same. And in terms of our march to profitability, one of the ways we think we’ll get there is by creating priorities internationally.”
Iger said Wednesday that Disney is considering “strategic options” for the company’s portfolio of television networks. He also raised the price of his ad-free versions of Disney+ and Hulu by more than 20%, the second cost increase this year.
Hotstar, a crown jewel in Fox’s portfolio to become part of Disney with the acquisition, has attracted tens of millions of customers over the past decade in part by offering live streaming of cricket matches, particularly the local cricket tournament. I.P.L.
That changed when Disney went Viacom18 outbid for IPL digital rights to the latest season, a company backed by billionaire Mukesh Ambani’s Reliance Industries. To aggressively win customers over, JioCinema streamed this year’s IPL for free in India.
“In essence, this result enabled the new entry of the country’s largest mobile telecommunications operator (backed by one of the world’s richest men) into a market once dominated by Disney. Defending the linear business through obtaining the rights to IPL by Disney made little sense once Reliance introduced its IPL mobile product for free. As mobile operators in India like Vodafone have learned over the years, it is hard to compete with a local champion bent on disrupting the market with free or low-rate offers,” boutique research house MoffettNathanson wrote in a report last month. past.
Disney’s Hotstar loses 12.5 million subscribers in a quarter amid cricket shortfall
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