Temp Training by Staffing Firms

• Importance of communicating to temps the types of training resources available. Among temporary workers who said they had been walked through the training resources offered by their company, 64% said they subsequently used the training and found it helpful. However, among temps who had not been walked through the available training, only 6% said they had used it and that it had helped; another 91% didn’t use it at all and 3% used it but didn’t find it helpful. Notably, nearly half or more in every temporary worker demographic reported not having received an introduction to available training.
• The most common types of training temps reported receiving. Responses were analyzed to identify patterns, revealing five categories of training: health and safety, nurse/healthcare support training, substitute teacher training, computer training, and other (accounting, corrections, etc.)
• Temporary worker desire for training is a recurring theme in SIA surveys. Temps previously reported that when they are inadequately trained, they are at risk of quitting jobs early; that staffing firms commonly fail to communicate the training options they do offer; and that buyer clients often fall short on training as well.

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