Entertainment giant Live Nation has confirmed that its ticketing subsidiary Ticketmaster has been hacked.
Live Nation confirmed the data breach in a filing with government regulators late Friday after markets closed.
In your statementLive Nation said it “identified unauthorized activity within a third-party cloud database environment containing Company data.”
The company did not name the third-party cloud database. Amazon Web Services hosts much of Live Nation and Ticketmaster’s infrastructure, according to a customer case study already deleted on the Amazon website.
Live Nation said the breach occurred on May 20 and that a cybercriminal on May 27 “offered what was purportedly to be Company user data for sale via the dark web.” The company did not say who owns the personal information, although it is believed to be related to customers.
A Live Nation spokesperson did not immediately respond to a request for comment Friday from TechCrunch or in recent days. It’s unclear why it took more than a week for the company to publicly disclose the breach.
Earlier this week, the administrator of a popular cybercrime forum since revived called BreachForums claimed to be selling the personal information of 560 million customers, including alleged personal information of Ticketmaster customers, along with ticket sales and customer card information.
Until now, Live Nation had not commented on the alleged data breach. Earlier this week, Australian authorities confirmed they were assisting Live Nation with a cybersecurity incident, and US cybersecurity agency CISA forwarded comments to Live Nation.
TechCrunch on Friday obtained a portion of the allegedly stolen data containing thousands of records, including email addresses. This included several internal Ticketmaster email addresses used for testing, which are not public but are in the data set and appear as real Ticketmaster accounts. Through our checks, TechCrunch verified on Friday that the records we verified belong to Ticketmaster customers.
TechCrunch verified the validity of these accounts by running the internal email addresses through Ticketmaster’s registration form. All the accounts turned out to be real. (Ticketmaster displays an error if someone enters an email address that is already a real Ticketmaster account.)
In early May, the Justice Department and 30 attorneys general sued Live Nation to dismantle the ticketing conglomerate. accusing Live Nation of monopolistic practices.
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